Shipping Policy

 

 

Country	Logistic Company	Shipping Fee	Shipping time
USA, Germany, UK, Japan, Canada, Israel, France, Australia, Poland, Finland, Portugal, Norway, Spain, Netherlands	YunExpress/ESB	Buy 1 For  $2.99   Buy 2 For Free	8 - 15 Business Days
USA, Germany, UK, Japan, Canada, Israel, France, Australia, Italy, Poland, Finland, Portugal, Norway, Spain, Netherlands	DHL	$29.99	3 - 5 Business Days
Japan, Israel, Singapore, South Korea ,  Saudi Arabia, Ukraine, Switzerland,  New Zealand, Russia, Brazil	EUB	Free	10 - 20 Business Days

 

Shipping Time

Our products are produced in Vietnam,  China,  Korea and so on,  all our products are shipped directly by our factories. So it may takes more than 10 days of delivery.

Shipping Time doesn’t include a 2-3 days processing period required to process your order from the date your order is placed. We will make every effort to deliver your package ASAP. However,  additional time may be required due to invalid addresses and custom clearance issues.

 

Check Your Order and Shipment
Your order can be tracked after email confirmation has been sent to you.
You can check your order easily via the online tracking page:

https://www.yuntrack.com/Track/

Enter your Tracking ID,  and click “TRACK MY PARCEL”. You will get your tracking details.

If your package not arrive within 30 days after you have placed your order,  you must contact our Customer Care within 30 days.

 

Ownership,  Terms and Risk

All orders will be dispatched within two business days. Please ensure your address details are correct as once the parcel is on its way we cannot redirect it. All orders will only be dispatched to the address given at the checkout. It is your responsibility to check and verify. Should any loss be incurred due to the input of an incorrect address or a fraudulent transaction,  you will be held responsible as the sole bearer of the pecuniary loss.

Please note that you will be required to sign for your package upon delivery. If you are not at home at the time of delivery and do not receive your package,  we will send you an email to notify you of it. You can contact the delivery company to arrange another delivery.
If you do not contact the delivery company within 5 days after the delivery attempt,  they may return the goods.